FAQ

We understand that clarity and transparency are essential when it comes to your interactions with Skim Aesthetics.

Here, you'll find answers to the questions that matter most to you, whether you're a new customer seeking information or a valued client looking for assistance. If you can't find the answer you're looking for, don't hesitate to reach out to us for personalized assistance.

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  • To ensure that everyone has the opportunity to benefit from our treatments, we have implemented a 48-hour cancellation and rescheduling policy. If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. This allows us to accommodate other clients who may be waiting for an appointment slot.

    Cancellations or rescheduling requests made less than 48 hours before the appointment will incur a fee. We appreciate your understanding and cooperation in helping us maintain a smooth and efficient scheduling process for all our clients.

  • At Skim Aesthetics, we strive to provide timely and uninterrupted service to all our clients. To ensure the best possible experience for everyone, we have implemented a late arrival policy. If you arrive late for your scheduled appointment, your treatment time will be adjusted accordingly to fit within the remaining slot.

    This means that the duration of your treatment will be reduced to accommodate the next client's appointment. We understand that unforeseen circumstances can cause delays, but adhering to this policy helps us maintain our schedule and ensures that all clients receive their treatments on time. We appreciate your understanding and cooperation in helping us provide efficient and high-quality service.

  • At Skim Aesthetics, we prioritize your commitment to our treatments and ensure smooth scheduling for all clients. To secure your appointment, we require a $50 safety deposit at the time of booking.

    This deposit guarantees your reserved slot and is fully refundable or applicable towards your treatment cost upon your visit. Should you need to cancel or reschedule, please inform us at least 48 hours in advance to avoid forfeiting the deposit.

    This policy helps us manage our schedule efficiently and accommodate clients who are eager to benefit from our services. We appreciate your understanding and cooperation in maintaining a reliable and organized booking system.